Upon receiving your order and opening it, only to discover the following:
- it's the wrong size
- doesn't quite suit you
- it's not exactly what you thought it was, or
- you have changed your mind?
If you aren't completely happy with your order, don't panic! It may be exchanged for another item of equal value, or a Malani Co. gift voucher, within 7 days of the purchase date on the invoice. This voucher will be valid for a period of 6 months.
Simply contact us to let us know you're not happy with the item, post it back (at your cost) within 14 days unworn, unwashed, and the tags attached and we will exchange for your new item or gift voucher!
In the case that the item is faulty you are welcome to a refund or exchange or gift voucher. The garment will need to be returned within 14 days.
*Please note: Malani Co. is not able to exchange SALE items, pierced or regular jewellery.